Privacy policy
Data controller
- Controller: [PENDIENTE: razón social o nombre del titular] (NIF [PENDIENTE: NIF])
- Address: C/ San Cristóbal, 5, 46120 Alboraya (Valencia), Spain
- Privacy contact: info@controlaccesovalencia.es
What data we process and why
| Processing | Data | Purpose | Lawful basis |
|---|---|---|---|
| Information or quote requests | Name, email, phone, company, town and whatever you tell us in the message | To answer your request and prepare a proposal | Your consent and pre-contractual steps taken at your request |
| Web analytics | Pseudonymised browsing data | To learn which content is viewed and improve the site | Your consent to analytics cookies |
We do not take automated decisions or build profiles with your data.
How long we keep it
Request data is kept for as long as needed to deal with it and, if no business relationship follows, deleted within [PENDIENTE: plazo de conservación de solicitudes no convertidas, p. ej. 12 meses]. If you become a customer, it is kept for the duration of the relationship and the applicable statutory periods.
Who it is shared with
We do not sell or pass on your data. Our service providers access it as processors: [PENDIENTE: proveedor de alojamiento web y de correo electrónico]. Analytics is carried out with Matomo, on a server managed by the controller, and with Google Analytics 4 (Google Ireland Limited), which may involve international transfers under the safeguards Google provides. More in the cookie policy.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability, and withdraw consent at any time, by writing to info@controlaccesovalencia.es. If you believe we have not dealt with your request properly, you can lodge a complaint with the Spanish data protection authority (www.aepd.es).
Contact form
The form asks only for the data needed to reply. We never tick a box for you. The request is sent to our server, which forwards it to us by email; it is not stored on the website.
In case of discrepancy, the Spanish version of this policy prevails.